Klarna FAQ
It’s smooth and simple.
Select Klarna at checkout to buy now and pay later. Spread the cost of your purchase over time with convenient, stress-free payment options. It is easy, safe to use, and you’re always covered by Klarna’s Buyer Protection.
How to checkout with Klarna
- Add item(s) to your cart and select Klarna at checkout.
- Choose the payment option that fits your needs.
- Enter your card information.
- Easily manage your purchases in the Klarna App.
You shop, you choose how to pay.
4 interest-free installments
Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time!
Making payments
Review your latest purchases and pay any open balances by logging into your Klarna account at https://app.klarna.com/login. You can also chat with Klarna Customer Service 24/7 in the Klarna App.
Safe and secure
Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases. You have zero fraud liability with Klarna’s Buyer Protection policy.
A: Klarna is a global payment solutions provider that works with retailers to provide customers the smoothest online shopping experience. Klarna is in over 205,000 online stores and has more than 85 million users globally. Learn more.
A: Select 4 interest-free installments to split your purchase into four payments, charged every two weeks beginning at the time your order is confirmed (usually the shipping date). No bills are sent – you can simply sit back, relax, and enjoy your purchase. View complete terms.
A: Payments are collected every other week from the debit or credit card you provide at the time of purchase. All scheduled payments are communicated to you by email and you can review your purchases by logging in at https://app.klarna.com/login
A: There are no fees when you follow the payment schedule. Please review product terms for applicable fees.
A: When you choose 4 interest-free installments, Klarna may perform a soft credit check. This type of check will not impact your credit score or show up as a hard inquiry on your credit report.
A: You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ or by downloading the Klarna App for 24/7 chat.
A: Klarna will handle your personal information in accordance with the information in Klarna's privacy notice and Klarna's Terms and Conditions.
Klarna’s vision is to make all payments ‘smooth’, adding value for shoppers and retailers with unique payment options and superior customer experience. Klarna has 2,500 employees across 17 countries, and is leading the way for alternative payments by serving 85 million consumers and 205,000 merchants smooth payment solutions. www.klarna.com/us/what-is-klarna/