Little Sky Stone jewelry is made to wear. The last place we want our jewelry is in a box somewhere, not serving a purpose, so if you're not happy with your purchase please let us know!
What's your return and exchange policy?
All returns must be:
- Have no signs of wear or damage
- In its original condition with tags still attached (if any)
- In all original packaging (box and pouch included)
Note: Items purchased through a third-party vendor (outside of littleskystone.com) must be returned through the company that it was purchased from. Only products are eligible for refund, any shipping cost or product insurance cost etc. are not eligible for a refund.
How to Return?
Easy and straightforward. Please email us at firstname.lastname@example.org with your order number, we will send you a pre-paid return shipping label.
If your Little Sky Stone piece becomes defective or damaged within the first 180 days of purchase, you are able to exchange your product with us for free. Please email customer service (email@example.com) with your inquiry and we will organize the exchange.
When will I get the refund?
Once we receive your return, please allow 2-3 business days for your return to be processed at our warehouse and then 5-10 business days for your bank to post the refund to your account.
Order Processing Time: within 2 business days upon receiving the order.
Domestic Shipping will be sent with USPS First Class Mail with tracking. Please allow 4-6 business days. Expedited shipping takes 2-4 business days.
Overseas shipping will be sent with UPS or DHL International based on calculated rate. Please allow 6-10 business days.
firstname.lastname@example.org or message us via Facebook messenger on our website